Welcome to ElyraLab at elyralab.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our site or use ElyraLab services.
We collect information to keep ElyraLab secure, reliable, and useful:
-
Account Information
- What We Collect: Name, email address, password, and profile preferences you submit when you sign up.
- Purpose: To authenticate you, deliver account features, and provide customer support.
-
Usage Details
- What We Collect: Feature interactions, product events, timestamps, and related usage logs.
- Purpose: To improve the product, troubleshoot issues, and ensure platform reliability.
-
Device Information
- What We Collect: Browser type, operating system, device identifiers, and approximate location derived from IP address.
- Purpose: To optimize the interface for your device, troubleshoot bugs, and prevent abuse.
-
Cookies
- What We Collect: Session tokens, analytics identifiers, and preference cookies.
- Purpose: To keep you signed in, remember preferences, and measure performance.
-
Payment and Billing Information
- What We Collect: Billing name, address, VAT or tax identifiers, and limited card details processed by our payment partner.
- Purpose: To process purchases, subscriptions, or add-on features.
-
User Content
- What We Collect: Content you submit, upload, generate, or save through ElyraLab features.
- Purpose: To provide the requested functionality, support account history, and maintain safety and abuse-prevention systems.
We store your information on secure cloud infrastructure with encryption in transit and at rest, access controls, and ongoing monitoring. While we strive for industry-leading protections, no transmission or storage method is completely secure. Please use strong passwords and notify us immediately of any suspected unauthorized access.
We do not sell your personal information. We may share data with:
- Service Providers: Trusted partners who support hosting, analytics, payments, customer support, or safety reviews—each bound by confidentiality obligations.
- Legal Compliance: Authorities or third parties when required by law, court order, or to protect rights, property, or safety.
- Business Transfers: In the event of a merger, acquisition, or asset sale, where personal data may be transferred as part of the transaction (with notice where required).
We may update this Privacy Policy to reflect changes in features, regulations, or business operations. When we do, we will revise the "last updated" date and, when appropriate, provide additional notice. Your continued use of ElyraLab after updates constitutes acceptance of the revised policy.
If you have questions or requests about this Privacy Policy or your personal data, contact us at:
By using ElyraLab, you agree to the practices described in this Privacy Policy.